Going Shopping
  • Going Shopping
    Shop assistant
    Client
    Do you need help?
    Do you need help?
    Choose right answer
    • Yes, please. Where can I buy a newspaper?
    • Yes, please. Where can I buy a newspaper?
    • Where can I find vegetables and fruit?
    • Where can I find vegetables and fruit?
    • Could you tell me where the diary, frozen food section/ bakery is?
    • Could you tell me where the diary, frozen food section/ bakery is?
    Possible answers
    • It’s over there next to the meat department.
    • It’s over there next to the meat department.
    • It’s in aisle …
    • It’s in aisle …
    • It’s near the front entrance/ at the back of the store.
    • It’s near the front entrance/ at the back of the store.
    • I’ll show you.
    • I’ll show you.
    That’s all right. I’ll find it. Thank you.
    That’s all right. I’ll find it. Thank you.
    What can I do for you?
    What can I do for you?
    I need a sweater/dress/ coat/ …
    I need a sweater/dress/ coat/ …
    Is this one ok?
    Is this one ok?
    Choose right answer
    • May I try it on?
    • May I try it on?
    • Is this on sale?
    • Is this on sale?
    • It’s too big/too small.
    • It’s too big/too small.
    • It’s the right size.
    • It’s the right size.
    • I’ll take it.
    • I’ll take it.
    • How much is it?
    • How much is it?
    Would you like a bag?
    Would you like a bag?
    No, I don’t need a plastic bag.
    No, I don’t need a plastic bag.
    How would you like to pay?
    How would you like to pay?
    Choose right answer
    • Do you accept cash?
    • Do you accept cash?
    • Do you accept cards?
    • Do you accept cards?
    Possible answers
    • We take all credit cards.
    • We take all credit cards.
    • We only accept cash.
    • We only accept cash.
    • Do you have a loyalty card?
    • Do you have a loyalty card?
    • Enter your pin number, please.
    • Enter your pin number, please.
    Please give me a receipt.
    Please give me a receipt.
    Anything else?
    Anything else?
    I’d like to return …
    I’d like to return …
    Why are you returning it please?
    Why are you returning it please?
    Choose right answer
    • It doesn’t fit.
    • It doesn’t fit.
    • It doesn’t work.
    • It doesn’t work.
    Do you have the original receipt?
    Do you have the original receipt?
    Here you are.
    Here you are.
    And this is your refund.
    And this is your refund.
    Thank you.
    Thank you.